Terms of Service

These Terms of Service ("Terms") govern your use of BitRocks software and services. By purchasing or using our software, you agree to these Terms.

1. Acceptance of Terms

By accessing or using BitRocks software, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our software.

2. License Grant

2.1 License Types

BitRocks offers the following license types:

• Personal License: For individual, non-commercial use
• Commercial License: For business and commercial use
• Team License: For multiple users within an organization

2.2 What You Can Do

Subject to these Terms, we grant you a non-exclusive, non-transferable license to:

• Install and use the software on authorized devices
• Receive updates and support as described in your license
• Use the software for lawful purposes only

2.3 What You Cannot Do

You may NOT:

• Reverse engineer, decompile, or disassemble the software
• Remove or modify any copyright or proprietary notices
• Share or redistribute your license key
• Use the software to violate any laws or regulations
• Rent, lease, or lend the software to third parties
• Use the software for illegal or malicious purposes

3. Purchases and Payments

3.1 Pricing

All prices are listed in USD unless otherwise stated. Prices are subject to change, but changes will not affect purchases already made.

3.2 Payment Processing

Payments are processed securely through Stripe. We do not store your credit card information.

3.3 Taxes

Prices do not include applicable taxes. You are responsible for any sales tax, VAT, or other taxes required by your jurisdiction.

4. Refund Policy

4.1 14-Day Money-Back Guarantee

We offer a 14-day money-back guarantee on all purchases. If you're not satisfied, contact us within 14 days of purchase for a full refund.

4.2 Refund Process

To request a refund:

1. Email support@bitrocks.com with your order number
2. Explain the reason for your refund request
3. We'll process your refund within 5-7 business days

4.3 Exceptions

Refunds may be denied if:

• The request is made after 14 days
• The software was used in violation of these Terms
• A refund was previously granted for the same license

5. Updates and Support

5.1 Software Updates

Your license includes free updates for the major version purchased. We may release updates to:

• Fix bugs and improve performance
• Add new features
• Improve security
• Ensure compatibility with new operating systems

5.2 Major Version Upgrades

Major version upgrades (e.g., v1.x to v2.x) may require a paid upgrade. We offer discounted upgrade pricing for existing customers.

5.3 Technical Support

We provide email support for all licensed users. Support includes:

• Help with installation and activation
• Troubleshooting technical issues
• Guidance on using features

Response time is typically within 24 hours on business days.

6. Intellectual Property

BitRocks and its software are protected by copyright, trademark, and other intellectual property laws. All rights not expressly granted in these Terms are reserved.

7. Disclaimer of Warranties

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BITROCKS SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, or consequential damages
• Loss of data, profits, or business opportunities
• Damages exceeding the amount you paid for the software

9. Privacy and Data

Our use of your information is governed by our Privacy Policy. By using our software, you consent to our privacy practices.

10. Termination

10.1 Termination by You

You may stop using the software at any time by uninstalling it and deleting your account.

10.2 Termination by Us

We may terminate or suspend your license if you:

• Violate these Terms
• Use the software for illegal purposes
• Engage in fraudulent activity

10.3 Effect of Termination

Upon termination, you must stop using the software and delete all copies. Refunds will not be provided for terminated licenses.

11. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by:

• Email notification
• Notice on our website
• In-app notification

Continued use after changes constitutes acceptance of the new Terms.

12. Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles. Any disputes will be resolved in the courts of [Your Jurisdiction].

13. Dispute Resolution

Before filing a lawsuit, you agree to try to resolve disputes informally by contacting us at legal@bitrocks.com. We'll work in good faith to resolve the issue.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and BitRocks regarding the software.

16. Contact Information

For questions about these Terms, contact us at: